1/7/10 07:30 pm - gipsy_queen - Home Delivery Network - FAIL!
I've waited in all day for a delivery from HDN. I even called them at dinner time to make sure the drivers/deliveries were getting through OK because of the snow (I was assured that everything was fine and my package was on its way). I've even been going out onto the street outside our house to look for the delivery van or car - with no luck.
Just after 7PM I called them again to find out what was happening, only to be told that the driver had gone beck to the depot and not finished his deliveries "because of the snow". The reason I'm so p*ssed off?
They had my mobile number and could have contacted me but apparently the driver's "don't phone when they're on the road". Why the hell couldn't the depot phone when they knew all the drops weren't going to be made?
I'm fuming that I've wasted a day when I could have been doing other things. If they don't turn up tomorrow I'm on my way to Chesterfield with a firebomb, I think...